Privacy Policy

Code & Ledger LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Contact Form: Name, email address, phone number (optional), business name (optional), service interest, budget range (optional), referral source (optional), and your message
• Newsletter: Email address
• Client Engagement: Business information, financial records, and other data necessary to provide our bookkeeping and web development services

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address (for security and rate limiting)
• Browser type and version
• Pages visited and time spent
• Referring website

See our Cookie Policy for more details on tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver the web development and bookkeeping services you request
• Send newsletters and marketing communications (with your consent)
• Improve our website and services
• Protect against fraud and unauthorized access
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., email delivery via SendGrid, hosting via Vercel)
• Professional Advisors: Lawyers, accountants, or other professionals as needed
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• HTTPS encryption for all data transmission
• Secure storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (e.g., tax records for 7 years)
• Resolve disputes and enforce our agreements

Contact form inquiries are retained for 2 years. Newsletter subscriptions are retained until you unsubscribe.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at hello@codeandledger.ai.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected and how it is used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Effective Date." Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: